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AVG SA - Terms and Conditions
Privacy Policy
- This is the
privacy policy of AVG South Africa.
- AVG
understands the importance of protecting
your personal information and undertakes to
adhere to this privacy policy at all times
to ensure your personal information is
effectively safeguarded.
What type of
personal information we collect
- AVG South
Africa ("AVG") undertakes to collect your
personal information only where it is
necessary for the purposes of marketing our
software products and where requested
distributing newsletters, licensing our
software, updating our software,
administering virus updates and responding
to sales and technical queries.
- In most
circumstances this information will be
limited to your contact details, including
but not limited to your name, address, email
address, company, company registration
number, VAT number, company address, your
job title and phone numbers.
- Where orders
a made online using credit card details, all
information is securely transmitted in an
encrypted format.
When do we
collect personal information
AVG collects
personal information when you complete one of
the following actions:
- Order AVG
software;
- Download
trial versions of AVG software;
- Make an
enquiry about AVG software;
- Apply to
become a reseller of AVG software;
- Apply to
receive newsletters for AVG software;
- Lodge a
technical support query regarding AVG
software;
- Where you
forward information to us in an email or as
a hard copy document; and
Other circumstances where collecting
personal information is reasonable and
permitted by the Laws of South Africa.
Use of cookies
- The AVG
website may from time to time use cookies.
- A cookie is
a piece of text that is saved to your
browser by a website to enable that website
to save certain information to your machine
so that it can later be retrieved.
- We do not
use cookies to collect personal information
about you.
- While you
may set your browser to not accept cookies
from the AVG website, some functions of the
website may not be available when cookies
are not accepted.
How we manage
personal information
- AVG
undertakes to take all commercially
reasonable steps to ensure that all personal
information collected by us is accurate,
up-to-date, complete and stored securely.
- When your
personal information is no longer required
for the purposes which AVG uses personal
information, all commercially reasonable
steps will be undertaken to securely destroy
that information.
How will your
personal information be used
AVG may use your
personal information for any of the following
purposes:
- Marketing
AVG software;
- Fulfilling
orders for AVG software;
- Updating AVG
software;
- Distributing
virus updates;
- Responding
to enquiries about AVG software; and
- Fulfil all
legal requirements of AVG with respect to
your personal information.
Disclosure of
personal information to third parties
AVG considers
personal information we collect about you to be
confidential and will not disclose such
information to third parties except in the
following circumstances:
- Where you
have consented to your personal information
being provided to a third party;
- Where AVG is
required by law to disclose your
information; and
- Where AVG
discloses personal information to the
related entities of AVG.
- Correcting
your personal information held by AVG
- AVG
appreciates you informing us if you have
reason to believe that personal information
we hold about you is incorrect, incomplete
or not updated.
Contact
Details
Should you have
any queries in relation to the above or require
further information regarding AVG's collection,
use and storage of your personal information
please do not hesitate to contact our Privacy
Officer at:
Attn: Privacy Officer
AVG South Africa
PO Box 652763
Benmore
2010
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